Privacy Policy

We encourage you to read this Privacy Policy carefully, as it includes important information about your personal data.

Last Updated: 24th June, 2025

This privacy notice for Mnt Labs, Inc. (doing business as Capvia) ("Capvia," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information in connection with our CRM platform and AI tools designed for entrepreneurs and fundraising (collectively, the "Service(s)"). Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@capvia.ai.

1. Information We Collect

The types of personal data we collect may vary depending on how you interact with our Service, the services you use, and the preferences you express. We gather information about you from a variety of sources and through different means.

Information You Provide Directly

  • Account Information

    Name, email address, phone number, company information, professional background, fundraising goals, and preferences.

  • Payment & Billing Information

    We may collect data necessary to process your payment if you make purchases. All payment data is stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy.

  • Content

    We collect any comments, text, images, files, videos, or recordings you upload to our Service; and communications you send us.

  • Feedback, Reviews, and Ratings

    We collect any feedback, reviews or ratings you provide, including through written communications, online surveys, and product interactions.

Information from Third-Party Integrations

When you connect your Google account, we collect:

  • Contacts: Names, email addresses, phone numbers, and associated metadata
  • Emails: Email content, sender/recipient information, timestamps, and metadata
  • Calendar Events: Event details, attendees, dates, times, and locations
  • Account Information: Basic Google account details necessary for integration

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Like many businesses, we also collect information through cookies and similar technologies. This includes log and usage data that our servers automatically collect when you access or use our Services.

AI-Generated Information

  • Processed Data: Insights, recommendations, and content generated by our AI tools based on your data
  • Interaction Data: How you interact with AI-generated content and recommendations

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, such as by personalizing content and improving user experience. We may also use your information to:

  • Provide and operate the Capvia CRM platform
  • Import, organize, and analyze your contacts, emails, and calendar data
  • Generate AI-powered insights and recommendations for fundraising activities
  • Facilitate relationship management and communication tracking
  • Communicate with you about the Service, including responding to your comments and questions
  • Send you updates and announcements related to the Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Enforce our policies, including our Terms of Service
  • Comply with any applicable legal obligations
  • Analyze usage patterns to improve our platform and develop new features
  • Train and improve our AI models (using aggregated, non-personally identifiable data)

3. How We Share Your Information

We do not share your personal information with third parties, except in the following limited circumstances:

  • With Your Consent: We may share your information with third parties if you give us your consent to do so.
  • Third-Party Service Providers: We may share information with trusted service providers who assist in operating our business, including:
    • • AI Services: OpenAI and Anthropic for AI processing and analysis
    • • Infrastructure Providers: DigitalOcean (current) and potentially AWS (future) for hosting
    • • Analytics Providers: PostHog and similar services (when implemented)
    • • Payment Processors: For billing and subscription management
  • Integrated Partners: We may share information with integrated partners you've connected to your account to improve your product experience.
  • Investor Relations: With your explicit opt-in consent, we may share aggregated, anonymized metrics with current or potential investors for business purposes.
  • Legal Requirements: We may share your information if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
  • Business Transfers: In the context of a transaction involving the sale of assets, a merger, bankruptcy proceedings, or any other type of business transaction.

We do not sell or share personal information belonging to website visitors, users, and other consumers.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

4. Data Retention

We retain your information for as long as your account remains active and as necessary to provide our services. When you delete your account:

  • • Most personal data is deleted within 30 days
  • • Some information may be retained for up to 90 days to facilitate account reactivation
  • • Certain data may be retained longer for legal, regulatory, or legitimate business purposes

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

We implement comprehensive security measures including:

  • • Encryption: Data encrypted in transit (TLS/SSL) and at rest
  • • Access Controls: Role-based access with multi-factor authentication
  • • Infrastructure Security: Secure hosting with regular security updates
  • • Monitoring: Continuous monitoring for unauthorized access or suspicious activity
  • • Employee Training: Regular security awareness training for all personnel

6. Cookies and Other Tracking Technologies

We use cookies to provide and secure our websites, as well as to analyze the usage of our websites, in order to offer you a great user experience. More information can be found in our Cookie Policy.

7. Your Privacy Rights

You have the right to:

  • • Access: Request a copy of the personal information we hold about you
  • • Correction: Request correction of inaccurate or incomplete information
  • • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • • Portability: Receive your data in a structured, machine-readable format
  • • Restriction: Request limitation of processing for specific purposes
  • • Objection: Object to certain types of data processing
  • • Marketing Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at privacy@capvia.ai. We will respond within 30 days.

California Residents (CCPA/CPRA)

California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by California law.

8. International Data Transfers

Your information may be processed in countries other than your residence, including the United States where our servers are located. When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses and additional security measures as required.

9. Children's Privacy

Capvia is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will promptly delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on the Service and through email notification to registered users. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@capvia.ai.

Mnt Labs, Inc. (d/b/a Capvia)
privacy@capvia.ai